Coronavirus Updates

Update 27th May 2020

Good news, as I will finally be able to offer routine footcare appointments starting Monday 6th July.  I was hoping that I might be included within the scope of ‘Non-essential Retail’ by the government, but alas, no. 

I will be employing the same Infection Prevention and Control methods that I have been adhering to when treating emergency patients during the current lockdown, whereby ALL patients must sanitise their hands in the lobby, using the provided hand gel, prior to entering the surgical area.  I will wear a face mask at all times and apart from during hands-on treatment, will ensure a 2m distance between my patients.  I will not be offering my usual complimentary refreshments for the foreseeable future, for obvious reasons.  If you, or someone that you have been in contact with, has shown any symptoms of the virus within fourteen days of your appointment, I will be unable to permit access to my surgery, so please ensure that you notify me of such BEFORE arriving for treatment.

Please feel free to contact me to re-book your cancelled appointment, as I am now able to take patient bookings for my return to normal practice in July.  I will try to ensure that I see all of my patients in a timely manner, but please be aware that I have a backlog of hundreds of patients that will be looking to re-book, so please bear with me whilst I re-establish a level of normality to my practice.

I thank you all for understanding the difficult situation that I have been subject to, but know that I can’t wait to be seeing all my valued patients again.

Be safe,

 

Helena Bowyer
MAFHP MCFHP

 

Update 30th March 2020
It is with great regret, that I have decided to suspend all non-urgent appointments. Whilst this will have a severe impact on my business, as a medical practitioner, my priority is to always put the best interests of my patients first. Therefore, with immediate effect, I will only be offering appointments to patients (new or existing) where I verbally diagnose the symptoms, through remote consultation, to warrant a patient travelling to my surgery.

I feel this is not only the professional approach to adopt, but also what my patients have come to expect from myself as a caring practitioner. I will be contacting all patients directly who have appointments already booked in advance.

I am making my surgery available six days per week, Monday to Saturday, in order to offer as much flexibility as possible, but would ask that patients please telephone or email me to discuss their symptoms, so that I can undertake an individual risk assessment to ascertain their care requirements. I thank you all for your understanding at this difficult time and know that, as always, I am putting my patients needs above my own, which is what you have all come to expect from me as a caring person.

Be safe,

Helena Bowyer
MAFHP MCFHP

 

Update 24th March 2020
Following the government announcement of 23rd March to impose severe restrictions on us all, I wanted to reassure you that my practice remains open to treat patients. As a medical practitioner, I am thankfully able to continue my work and patients are permitted to travel to my surgery for treatment. I am not permitting access for anyone with symptoms of, or who have come into contact with others regarding Coronavirus and require all visitors to sanitise their hands before entering the surgery. Due to my isolated location and spacing of patient appointments, contact with other patients should not be an issue.

Take care and keep safe,

 

Helena Bowyer
MAFHP MCFHP

 

Update 17th March 2020
Dear Patients, New & Existing,

You have reached this page as you are concerned whether or not to attend my practice for treatment. I fully understand your worries and concerns during these unprecedented times we find ourselves in, but I want to assure you that my practice remains open for business and you can be assured of my continued focus on Infection Prevention and Control within my surgical environment. I am isolating myself as much as possible, in order to mitigate the risk of contracting the COVID-19 virus, but rest assured that upon the first signs of symptoms, I will immediately close and defer patients until I am fully recovered. I am employing social distancing practice within the surgery and aim to minimise contact wherever practicable. All patients are required to sterilise their hands before entering the surgical area and no entry is permitted to any patient or visitor presenting with symptoms. It is crucial that patients feel they are being treated in a safe, clean and professional environment, which is something I have always maintained.

Below is an extract from the Public Health England (PHE) website. As you can see, they wish all members of the public to continue receiving their medical care where practicable: –

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

What should you do if you have hospital and GP appointments during this period?

We advise everyone to access medical assistance remotely, wherever possible. However, if you have a scheduled hospital or other medical appointment during this period, talk to your GP or clinician to ensure you continue to receive the care you need and consider whether appointments can be postponed.

 

Please feel free to contact me with any questions or concerns you have regarding your pre-booked or prospective appointment with my practice. I am here to help and will ensure that you are not only dealt with professionally, but with your best interests as my primary goal.

 

Take care,

 

Helena Bowyer
MAFHP MCFHP